To arrange your routine medical transportation, we cooperate with VEYO/MTM.
How do I contact the NEMT manager?
To book, manage, and cancel trips, as well as submit complaints, call 866-907-1493 or 711 (TTY). When you call, an automated menu will give you these choices:
Schedule a new trip.
Request pickup for your return trip after an appointment.
Find out where your scheduled ride is if it hasn’t shown up.
Change a trip.
Cancel a trip.
File a complaint.
Facilities (e.g., Medicaid provider).
To book, manage, and cancel trips online, visit the MTM Link Portal.
To view FAQs (frequently asked questions), get forms and trip logs, or to file a complaint, visit the MTM Wisconsin website
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